Airspace closures in the Middle East

Due to the ongoing situation in the Middle East and resulting airspace closures in the region, a small number of flights at Heathrow have been cancelled or delayed.

Passengers are advised to check with their airlines for the latest information on their flight. 

You can find out more information regarding parking bookings on our passenger updates page

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About our team​

Our Services Department is the face of our organisation. Working in our Services team, you will help us make every journey better for our passengers.​

You will need to be friendly, focused and helpful; the kind of person who works hard to keep things flowing smoothly. You will instinctively understand what makes people tick; and be willing to step in without being asked if you see somebody who needs help.

Role examples​

  • Head of Services Terminals ​
  • VIP Duty Manager ​
  • Service Delivery Manager ​
  • Passenger Experience Manager ​
  • Press Office Lead ​
  • Station Team Leader ​
  • VIP Liaison Officer ​
  • Customer Care Manager ​
  • Customer Host​

Skill areas ​

  • Deliver safe, secure, compliant, efficient terminal operations​
  • Continuous improvement of passenger and airport experience​
  • Confident in responding to operational disruption and incidents​
  • External and internal stakeholders- rail, passengers, external suppliers​
  • Operational mindset​
  • Customer service at the heart​
  • Health and safety ​