Airspace closures in the Middle East

Due to the ongoing situation in the Middle East and resulting airspace closures in the region, a small number of flights at Heathrow have been cancelled or delayed.

Passengers are advised to check with their airlines for the latest information on their flight. 

You can find out more information regarding parking bookings on our passenger updates page

Latest information
Skip to Content
The Bears
Scan your Heathrow Rewards card in store when buying Doris and Edward to collect double Heathrow Rewards points until 22 April 2026.

Double Heathrow Rewards points

Collect double points with Doris and Edward

To help celebrate Heathrow’s 80th Birthday, our much-loved Heathrow couple are here to mark the moment. Doris and Edward – the Heathrow Bears - have captured the hearts of travellers around the world through their touching stories of love, family, and reunion.
Now, you can take a piece of that magic home. Doris and Edward are available to purchase exclusively at World Duty Free stores at Heathrow and through Heathrow Reserve & Collect. Whether you’re marking a special journey or gifting a heartfelt reminder of home, these soft and charming bears make every moment feel like a warm welcome.
Rewards-Card.jpg

Sign in or register for My Heathrow

1. Extra Points offer is available to all Heathrow Rewards members who meet the requirements at selected stores at Heathrow, as set out in the offer below: 

Purchase a Doris Bear (SAP/SKU: 7046416) and/or Edward Bear (SAP/SKU: 7046415) at participating World Duty Free and Glorious Britain stores and receive double Heathrow Rewards points. 

2. For the avoidance of doubt, the total transaction must include at least one product of the following two products SAP/SKU, 7046416 and 7046415

3. Extra Points offer valid from 05:30 AM (BST) on 25 March 2026 to 23:59 PM (BST) on 22 April 2026.

4. Extra Points will be awarded on the value only of the specific product outlined above, in addition to the base points awarded under the Heathrow Rewards membership. Any additional rewards promotion offered as part of the Heathrow Rewards Premium membership will not be awarded in conjunction with this Extra Points offer.

5. Extra Points offer is available only on qualifying purchases made in person at World Duty Free stores at Heathrow or via the Heathrow Reserve and Collect website. 

6. Extra Points will be allocated to each qualifying member’s Heathrow Rewards account within 30 days of the qualifying purchase. Where Extra Points do not appear within an account after 30 days, please contact Heathrow Rewards Customer Services.

7. Where any items which have qualified for this Extra Points offer are returned to the retailer, or via the Heathrow Shopper Promise, the Extra Points awarded from the promotion and any base points awarded will be proportionally deducted from the member’s Heathrow Rewards account.

8. A valid Heathrow Rewards physical or digital card must be presented at the time of transaction to receive Extra Points.

9. Where a qualifying transaction under this Extra Points offer may also qualify for any other Heathrow Rewards promotional offer, this Extra Points offer shall take precedence.

10. Please refer to the Heathrow Rewards general Terms and Conditions for full programme details.

11. Heathrow reserves the right to suspend or amend this Extra Points offer in the event of exceptional circumstances beyond its control.