Whatever your disability or impairment, find out how to get the support you need to have the best experience possible at Heathrow.
Help us to help you by letting your airline, tour operator or travel agent know 48 hours in advance if you would like assistance.
Our guide for passengers with a physical impairment or medical condition.
See disability guideOur guide for passengers who are Deaf or have a hearing impairment.
See guideInformation about accessible transport and parking at Heathrow.
Find out about what support and facilities are available at Heathrow.
By wearing or carrying a sunflower lanyard, our colleagues will recognise you need additional support.
Everything you need to know about travelling with your assistance dog
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